Setup instructions for iOS

This article provides the general steps to onboard BYOD iPhone or iPad devices

🚧

Safari browser is required for downloading and installing profiles on iOS devices. Using other browsers may result in compatibility issues or errors during the installation process. Please ensure you are using Safari for a seamless experience.

  • Please refer to the BYOD Installers document to create the profile, generate the installer and visit the download page.
  • After clicking the visit download page button, NetID portal will open up in a new window on iPhone/iPad.
  • NetID Portal will open up in a new window.
  • Click on Sign in.
Click on Sign in

Click on Sign in

  • For identity provider selected as Google Workspace during NetID setup, a new window will show 'Continue with Google' and for Microsoft Azure AD, window will show 'Continue with Microsoft' option.
  • Click on 'Continue in with (your identity provider)'
Complete the authentication

Complete the authentication

  • Complete the authentication.
  • Your device will prompt to install the configuration profile. Click 'Allow' to download the profile.
Allow to download the profile

Allow to download the profile

Click Close

Click Close

  • Go to your Settings in the iOS device. You will see the profile. Click 'Install'.
Install the profile

Install the profile

  • Click 'Done'.
Click Done

Click Done

  • After installation of the profile, your device will get connected to your SSID provided everything is configured correctly.

Some Tips

  1. Ensure that you have a radius client configured on the RADIUS settings page.
  2. Ensure that EAP-TLS enabled RADIUS Server is configured correctly in your Access Point.
  3. Ensure that your SSID is configured correctly on the Wi-Fi networks page.